Google Play Music Upload Keeps Getting Stuck
Google Play Music is a streaming app and music histrion that features over 35 million songs, which is impressive compared to a lot of other music streaming apps out there. A paid monthly subscription not only gets you complete access to the unabridged portfolio, but yous tin can besides take advantage of a YouTube Red membership along with it. Of course, if you aren't looking for a streaming service, the Play Music app is a solid music player as well, for you to enjoy whatsoever music that you have stored on your device. If you are looking for a music player and streaming service philharmonic, the Google Play Music app is a great choice.
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However, every bit is often the case with a lot of apps that are available, Google Play Music is not without its problems. To assistance you out, we've rounded upwards some of the common problems faced by Play Music users, and offer potential solutions and workarounds to address them.
Disclaimer: Not every user will come across these issues, particularly if you make certain to keep the app updated regularly.
Problem #1 – Duplicate tracks
A lot of users have come across duplicate tracks that take been saved to their Google Play Music, particularly when they have synced their music from iTunes.
Potential solutions:
- Unfortunately, the Play Music app doesn't have a way to place and delete duplicate tracks, so the but workaround is to delete the unabridged collection and re-upload it. Brand certain that doubles aren't already present in the library, and then re-upload information technology.
- At that place is a workaround available that was created by a Reddit user, and you can find the step-by-step guide here. Keep in heed that technical know-how is definitely recommended if you are planing to follow this route.
Problem #ii – Payment issues
You may accept come up across error letters stating that the payment has been declined, cannot be processed, or that the card is "not eligible," either when setting up the subscription for the offset fourth dimension and when renewing information technology.
Potential solutions:
- You can endeavor standard steps like removing and re-calculation the payment method of Google Payments, make sure the card data is correct, or try another payment method. If y'all are card is getting declined in the Play Store but working everywhere else, you may need to contact your banking concern or Google to find out what the issue is.
- For a lot of users, restarting the app and Play Shop seems to have worked. First go to Applications (or Apps or Awarding Director, depending on the device) in the Settings menu and scroll down to Google Play Store. And so tap on "Force Terminate." Then tap on "Storage" and tap on "Clear Cache" and so "Clear Information." On some devices, you may discover the latter in the "Storage and USB" section the Settings card. Open the Google Play Store later on these steps and endeavour the payment once again.
Problem #3 – Tracks missing on telephone but available on web actor
Some users have found that tracks that have been downloaded on the web player don't prove upwards on their smartphones.
Potential solutions:
- There is a uncomplicated workaround to prepare this. In the Settings carte du jour, become to Apps or Application Manager, search for Google Play Music. Then tap on "Storage" then press "Clear Cache." On some devices, you lot may find this under the "Storage and USB" section in the Settings menu. Restart the device, then open the Play Music app and all your music should now exist available.
Problem #4 – Songs non uploading
You may have come across some issues with uploading songs to the Music Managing director from your own collection.
Potential solutions:
- First, brand sure that the audio y'all are trying to upload is of a supported format. Supported formats include MP3, AAC (.m4a), WMA, FLAC, OGG, ALAC (.m4a), and DRM protected AAC (.m4p). Some music file types like WAV are not supported.
- If songs aren't uploading, brand sure that the library isn't full. Currently, you can upload upwardly to 50,000 songs to your library. If you accept gone past that, your only option will be to delete some other tracks to make room for new ones.
- Some users get an mistake message request them to log in to Google Chrome when using the web-based Music Managing director, even if they are already logged in. Simply logging out and logging back in to Chrome seems to exercise the trick here.
Problem #5 – Downloaded stations are non playing
Many users have found that downloaded stations are no longer playing when the device is in "play downloaded music only" mode. Downloaded playlists and songs seem to play as expected though. This is i of the Google Play Music issues that affected users a couple of years agone, but seems to have made an unfortunate render now.
Potential solutions:
- Make sure you don't take the "stream only on Wi-Fi" turned on and enable streaming over mobile data. Even though the betoken of downloaded stations is to play music offline, fifty-fifty having this characteristic enabled seems to stop downloaded stations from playing if not on Wi-Fi. Y'all can also turn on the option again once the station you accept downloaded starts playing.
- Reporting this issue helped the last fourth dimension effectually, and so make sure that yous submit a bug report. A hereafter update should hopefully resolve this trouble once over again.
Trouble #6 – 2-Factor authentication causing problems with logging in to the Music Managing director
Many users have found that they cannot log in to the Music Director because they have two-factor authentication enabled for their Google business relationship. The prompt that is supposed to appear on your telephone does non.
Potential solutions:
- When going through the ii-factor authentication procedure when trying to log in, select "try another manner to log in." You can now use either the "get a text message with a verification code" or "get a verification code from the Google authenticator app" options. Both seem to work. All the same, keep in mind that multiple attempts may be required with both before information technology does work.
- Earlier going through the step above, you may also have to add your credit card data to your Google account. You won't become charged and this is likely required to verify your country of residence. Doing this seems to do the play a joke on for near users.
Problem #vii – Issues where the only option is to wait for an official update
There are some issues that users have come across where the generic fixes don't seem to work at all, and the only option left is to look for an official update for the Google Play Music app.
- Music will not sync to the telephone – Quite a few users have found that music that has been uploaded to Google Play Music from a computer does not sync with the phone. Standard fixes like clearing the app cache, refreshing the library, and checking sync settings haven't done the trick.
- Cannot utilise Google Play Music and Youtube Red at the same fourth dimension – Users have constitute that when using the same account, they cannot utilize Google Play Music and Youtube Red, even on unlike devices, at the same time. The official word is that there is a streaming limit, and that users tin just stream from one service at a time. The merely option here is to proceed to send feedback to Google and hopefully this is something that volition be addressed in the future.
- Chromecast issues – While in that location take been multiple updates to address casting issues, some users are still facing bug when information technology comes to using Google Play Music with Chromecast.
- Casting to Google Abode devices – Casting bug carry on to Google Domicile devices as well. Many users have constitute that they are unable to cast music to their smart home device
- "Browse Channel" pick not working – Some users have institute that the "scan channel" feature is no longer available on their app. This issue is particularly prevalent in regions outside the U.S. Evidently, Google decided to remove this feature in different countries based on low usage. Some users have been able to get it back by submitting a ticket but many are still waiting for an official update to bring this feature back.
- Getting the "playback paused because you are listening on another device" message – This is becoming one of the more common Google Play Music problems that users are coming across. Despite having a GPM family unit plan and using different accounts, when one user on the family plan starts listening to music on another device, the principal user gets the mistake message above.
So, in that location you have information technology for this roundup of some mutual problems faced by Google Play Music users, and potential solutions and workarounds to accost them. If you have come up across any other problems, practise permit us know in the comments section below, and we'll try our best to discover a fix for you.
Read Next: How to use Google Play Music
Don't permit this minor list of problems deter you lot from taking full advantage of Google Play Music. Most of these issues have simple workarounds, and given that it is a Google app, you can wait regular software updates that will continue to improve the experience.
Source: https://www.androidauthority.com/problems-google-play-music-fix-745605/
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